QIFM Pocket privacy policy

Quotes and station setup

There is no app account or sign-in. Quote inputs, station setup and pricing settings are stored on the device. The app does not use advertising identifiers, cross-app tracking or device location. Information is shared when you choose an action such as displaying a station QR code, sharing a quote or exporting station setup. Anyone able to see or scan a displayed code can read the information it contains.

Optional reports and requests

When you tap Send on a general report or vehicle-guide report, the service receives your text, selected category, station/setup, app version and platform. Guide reports also contain the selected vehicle and guide context. These reports help staff investigate issues and improve the tools. Do not include customer names, booking information, payment details or other personal information. A free-text report can contain personal information if you type it; it is not automatically anonymous. Unsent drafts stay on the device.

Report delivery, printing and retention

Reports are received by a Cloudflare-hosted feedback service and queued for staff review and printing. They are removed from the online queue after the printer acknowledges them; unprinted queued reports expire after 30 days. Printed reports are handled by staff for support and follow-up and do not have that automatic online expiry. Contact us about a report or printed copy; provide its approximate time and topic without resending unnecessary personal details. Network information is processed to deliver requests and limit abuse.

Camera, QR codes and sharing

Optional camera access reads QR codes on the device; scan images are not uploaded. Station QR codes carry settings and fuel rates. The receiving counter shows proposed changes for approval, and a receipt QR can confirm the update. Sharing a quote, PDF or station setup uses the mail or sharing service you select; that service and the recipient handle the copy you send.

Other internet requests

Refreshing currency rates and opening manufacturer manuals use internet services where those features are available. Those providers receive ordinary connection information, including the IP address and the resource requested. Quotes do not need to be sent to the feedback service merely to calculate them.

Your choices and local retention

Reports and sharing are optional. You can use the local quoting features without sending feedback. Local settings remain until changed, reset or removed with the app; copies in device backups or shared files are controlled separately. If the app is used at work, your organisation controls its quote and station records.

Publisher, hosting and international processing

Palingen publishes this app and this notice. Where your organisation uses the app for workplace operations, that organisation controls the operational records it enters and the staff who can access them. Contact your administrator about those records, or contact Palingen for help routing a request.

Hosting, security, email and platform providers process information needed to deliver their services. Cloudflare hosts this policy website and relevant Cloudflare services described above. Provider networks and subprocessors can process information outside Australia. Provider logs, recovery snapshots and backups can have separate retention periods. These policy pages do not send a visit to Palingen’s visitor-printer feed.

Questions, access, correction and complaints

Use the contact below for privacy questions, access or correction requests, deletion requests and complaints. Include the app name and enough detail to locate the relevant information, without passwords, enrolment codes or unnecessary customer information. Identity may need to be verified. We will consider the request and explain any limits, including records controlled by your organisation, legal retention, backups or copies already printed or shared.

If a concern is not resolved, you can contact the Office of the Australian Information Commissioner where applicable. This policy will be updated at this address when practices change.